Prophix continues to deliver excellent customer service in the mid-market
MISSISSAUGA, ONTARIO – Prophix Software, a global leader in Corporate Performance Management (CPM) software, has been recognized as a dominant vendor with excellent customer service by BPM Partners, a leading independent authority on business performance management.
In their recent Vendor Landscape Matrix, BPM Partners acknowledged that Prophix continues to dominate its market segment with a sizeable community of over 3,500 customers. Prophix’s CPM software is described as a comprehensive solution with detailed planning capabilities and powerful visual analytics.
BPM Partners measured customer satisfaction for 16 key attributes in their annual Pulse survey. Prophix’s customer satisfaction was classified as “Excellent,” with high rankings for customer support and finance self-sufficiency. BPM also highlighted Prophix’s advanced functionality including anomaly detection, predictive machine learning, natural language query, and natural language generation.
“Over the last year, we’re particularly proud of our strategic partnerships with Sage and Viewpoint, which will allow us to continue to support customers in diverse industries,” said Alok Ajmera, President and COO of Prophix Software. “We are eager to continue to disrupt mid-market FP&A with innovative solutions for finance professionals.”
Prophix earned excellent ratings for:
- Ease of Use
- Finance self-service
- Customer support
- Vendor/partner consulting
About BPM Partners
BPM Partners is the leading independent authority on business performance management (BPM) and related business intelligence solutions. The company helps organizations address their budgeting, planning, financial reporting, regulatory compliance, profitability optimization, key performance indicator (KPI) development, and operational performance challenges with vendor-neutral experts who can guide companies through their BPM initiatives from start to finish while both reducing risk and minimizing costs. For further details, go to www.bpmpartners.com.
Your business is evolving. Your systems should evolve too. Achieve your goals more successfully with Prophix’s innovative Corporate Performance Management (CPM) software. Improve profitability and minimize risk when you automate repetitive tasks and focus on what matters. Budget, plan, consolidate and report automatically. Whether in the cloud or on-premise, Prophix supports your future with a platform that flexes to suit your strategic realities, today and tomorrow. For more information, visit www.prophix.com.
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